Gorgias logo

CRM integration

Gorgias reporting & support

Connect Gorgias with API key credentials and bring support outcomes into customer reporting.

What you can do with Gorgias in Maven

Maven supports Gorgias reporting through API key credentials for tickets, conversations, tags, and support outcomes. Use Gorgias alongside Shopify, Klaviyo, and paid media sources to connect customer support context to ecommerce and lifecycle reporting.

How it works

Connect Gorgias, then map the first workflow

No SQL, no warehouse setup, no data engineer. Connect the source, then Maven models the fields needed for the first trusted workflow.

Step 1

Connect Gorgias

Authorize or configure Maven from the Data Sources screen, then pick the account and workspace to sync.

Step 2

Maven syncs and models the data

Maven pulls the available Gorgias source data (4 objects) and keeps it ready for governed reporting as semantic coverage expands.

Step 3

Report, ask, and automate

Ask questions in natural language with the Maven agent, drop the metrics into dashboards, set alerts on what matters, and schedule deliveries to your team.

What Maven syncs from Gorgias

TicketsTicket messagesSatisfaction surveysCustomers

Works well with

Report Gorgias alongside the rest of your stack

FAQ

Gorgias reporting questions

Can I combine Gorgias with other data sources?

Yes. Gorgias reports alongside sources like Google Ads, LinkedIn Ads, Google Analytics 4, Klaviyo and Shopify. Maven models every source into one governed layer, so you can blend them in a single dashboard, report, or question.

What Gorgias data does Maven sync?

Maven syncs tickets, ticket messages, satisfaction surveys and customers from Gorgias.

How often does Gorgias data sync to Maven?

Maven keeps Gorgias data on scheduled refreshes after the source is connected, with sync status visible in the workspace before reports are shared.

Is my Gorgias data secure with Maven?

Yes. Maven encrypts integration credentials and tokens, scopes access to the workspace, and uses the connection only to sync the reporting data needed for governed analytics.

Ready to make client reporting easier to run, and easier to defend?

Bring one recurring report, disputed metric, or client workflow. We'll show where the time goes, what can be trusted now, and how Maven would improve it.

We'll review the workflow behind one client report

You'll see what Maven can own across data, QA, and delivery

No pitch deck. No pressure. 20 minutes.

Book a Reporting Review